Our partner has resolved the outage impacting workout playback. We now consider this incident resolved. We apologize for any inconvenience and thank you for your understanding. If you continue to experience any issues, please contact Hydrow Member Services for assistance.
Posted Jun 12, 2025 - 17:32 EDT
Monitoring
Things appear to have stabilized and our partner has moved to Monitoring the issue. We are doing the same.
Posted Jun 12, 2025 - 17:18 EDT
Identified
The outage with our partner continues to impact workout playback. We are in close communication with our partner and monitoring progress to restore full service as quickly as possible.
Posted Jun 12, 2025 - 17:04 EDT
Investigating
Some of our partners re currently experiencing an outage that is affecting Hydrow's service. It may disrupt the ability for our members to play workouts. Our team is actively monitoring the situation and working on a resolution. We appreciate your patience and will provide updates as soon as possible.