Help Center and Customer Service offline
Incident Report for Hydrow
Resolved
This incident has been resolved.
Posted Dec 15, 2021 - 17:01 UTC
Update
Zendesk has resolved their related outage. Help Center operations appear to be back to normal. Continuing to monitor
Posted Dec 15, 2021 - 16:24 UTC
Monitoring
Zendesk reports having resolved their incident. We are monitoring to ensure our systems are stable again.
Posted Dec 15, 2021 - 16:18 UTC
Update
We are continuing to investigate this issue.
Posted Dec 15, 2021 - 15:52 UTC
Investigating
Both Customer-facing and internal services that rely on Zendesk appear to be down at the moment. Zendesk is investigating an outage on https://status.zendesk.com/ that is likely the root cause
Posted Dec 15, 2021 - 15:47 UTC
This incident affected: Support.hydrow.com.