Workout Issue Investigation

Incident Report for Hydrow

Resolved

The problem has been resolved and the incident is closed.

Posted Jun 23, 2022 - 16:10 UTC

Monitoring

The problem appears to be resolved. We are monitoring the situation.

Posted Jun 23, 2022 - 14:33 UTC

Update

We are investigating a problem with the Hydrow service that is preventing connections to our backend database.

We will continue to post regular updates as we investigate.

Posted Jun 23, 2022 - 14:11 UTC

Update

We are continuing to investigate this issue.

Posted Jun 23, 2022 - 13:42 UTC

Investigating

We are investigating alerts that our system is not operating properly, likely impacting members and their workouts.

Posted Jun 23, 2022 - 13:32 UTC

This incident affected: Hydrow Service.