Hydrow Shop offline

Incident Report for Hydrow

Resolved

Shopify has resolved their incident on https://www.shopifystatus.com/ and activity from our web store appears to be back to normal operation.

Posted Jan 12, 2022 - 00:34 UTC

Monitoring

We are seeing improvement in function from the online store as Shopify resolves their outage. We will continue monitoring the status.

Posted Jan 12, 2022 - 00:05 UTC

Identified

Customers are unable to add items to their shopping carts on shop.hydrow.com. The problem appears to be with our partner, Shopify. They are providing updates on https://www.shopifystatus.com/. We do not know when the issue will be resolved.

Posted Jan 11, 2022 - 23:45 UTC

This incident affected: shop.hydrow.com.